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How to Deal with a Commercial Fire's Aftermath

5/27/2024 (Permalink)

Fire damage to a business. An example of what fire damage can do to your business.

Calling emergency services and the fire restoration company are some of the most critical steps to take when a fire is inside your Austin area business. However, addressing the aftermath requires more action, especially as recovery can take some time. Prepare the building for reconstruction and keep your staff safe with these procedures.

Prepare Your Fire Insurance
Once everyone is safe and the firemen have controlled the situation, you must call your insurance company immediately. They will send representatives to work with you, examine the damage, and determine your business's coverage. The commercial building restoration service that will handle your property can also assist with the claim. It can run the inspection and fire assessment and organize the required paperwork for an easier process.

Avoid Touching the Damage
The experts handling the fire restoration inside the building will have the necessary tools and experience to tackle the scenario. As such, you should avoid touching or cleaning affected areas such as:

  • Clothes and cloth-based items
  • Electrical devices and equipment
  • Ceiling lights and other fixtures
  • Packaged and sealed food
  • Walls, painted surfaces and carpet floors
  • Other soot-coated objects

Without the appropriate resources and techniques, you can risk spreading the damage or making its effects permanent. To ensure a successful smoke cleaning, you and anyone working in the building should leave these areas untouched.

Make the Building Safer
Though you cannot interfere with the damaged parts, there are some ways you can make your business building safer for anyone using it. Dispose of contaminated food to ensure no one eats it. Also, empty the refrigerators and freezers once unplugged and keep them open to avoid additional contamination. Collaborate with the remediators to board up the building and prevent more damage.
An immediate response following a commercial fire is essential, not just from emergency responders and the fire restoration agents but also from you. Learn about the steps to take after the incident to facilitate the recovery.

Controlling the Invisible Intruder: Unleashing effective humidity control measures for a healthier home environment

1/17/2024 (Permalink)

SERVPRO Team unloading air dryers Moving air dryers into the job site.

In the battle against water damage and mold growth, controlling the invisible intruder of excess humidity becomes paramount. Implementing efficient humidity management techniques that limit the dangers associated with high humidity is critical to creating a healthy home environment in Lake Travis/Lakeway.

Humidity control begins with proper ventilation. Adequate airflow helps to circulate fresh air throughout your home, reducing moisture buildup and promoting a healthier indoor environment. Opening windows, utilizing exhaust fans, and installing ventilation systems in areas prone to high humidity, such as bathrooms and kitchens, are effective strategies.

Another powerful tool in humidity control is maintaining optimal temperature settings. A consistent temperature not only enhances comfort but also helps regulate humidity levels. 

Setting your thermostat to a moderate and consistent temperature can prevent condensation and excessive moisture accumulation within your home. It is essential to identify and address potential moisture sources to combat humidity. Leaky pipes, faulty plumbing fixtures, or roof leaks can introduce unwanted moisture into your home. Promptly fixing these issues prevents excess humidity and mitigates the risk of water damage and mold growth.

Utilizing dehumidifiers can be a game-changer in areas where humidity control is challenging. These devices extract excess moisture from the air, helping to maintain ideal humidity levels. Dehumidifiers are particularly useful in basements, attics, and other areas prone to dampness.

At SERVPRO of Lake Travis/Lakeway, we understand the importance of controlling the invisible intruder of excess humidity. Our experts assess your home's specific humidity concerns and provide tailored solutions to manage moisture levels effectively. From implementing ventilation systems to recommending dehumidifiers, we equip you with the tools and knowledge necessary for a healthier home environment.

Swift response, resolute action: Minimizing the impact with our rapid mitigation techniques

1/17/2024 (Permalink)

SERVPRO Team using IR sensor to detect water SERVPRO project manager using IR detector to find water hidden within the walls.

When water damage strikes your Lake Travis/Lakeway home, time is of the essence. Swift response and resolute action are crucial in minimizing the impact and preventing further damage. At SERVPRO of Lake Travis/Lakeway, we understand the urgency and employ rapid mitigation techniques to mitigate water damage effectively.

Our dedicated team of professionals is available 24/7, ready to respond to your call. Upon arrival, we thoroughly assess the affected areas, quickly identifying the extent of the water damage and developing a comprehensive mitigation plan tailored to your specific needs.

We swiftly extract standing water from your home using state-of-the-art equipment and advanced techniques. Our powerful pumps and extractors remove water efficiently, preventing it from seeping further into the structure and causing additional damage. We also utilize specialized moisture detection tools to identify hidden moisture areas that may not be visible to the naked eye.

Once the water is removed, we initiate the drying process without delay. Our industrial-grade dehumidifiers and high-velocity air movers work harmoniously to expedite surface drying, structural components, and contents. This rapid drying process helps prevent mold growth and minimize the potential for secondary water damage.

Throughout the mitigation process, our team remains vigilant, monitoring moisture levels and adjusting equipment as needed. We ensure that all affected areas are thoroughly dried, leaving no room for lingering moisture that can compromise the structural integrity of your home or lead to mold growth.

At SERVPRO of Lake Travis/Lakeway, we take pride in providing swift response and resolute action regarding water damage mitigation. Our rapid mitigation techniques minimize the impact, reduce restoration costs, and shorten the overall timeline of the recovery process.

The helping hand to Lake Travis/Lakeway: Expanding our expertise to neighboring areas in need

1/17/2024 (Permalink)

SERVPRO Team removing parts of the drywall that were damaged. Damaged drywall being removed before water can travel further up the wall causing more damage.

SERVPRO of Lake Travis/Lakeway is committed to extending our helping hand beyond neighboring areas in greater Austin. We understand that water damage knows no boundaries, and our expertise is not confined to a single location. With our expanded services, we assist homeowners in Austin, providing comprehensive water cleanup and mitigation solutions.

Water damage can strike any home, regardless of its location. The impact can be devastating, whether it's a burst pipe, a roof leak, or flooding caused by a storm. That's why we have expanded our reach to ensure that our trusted services are available to homeowners needing professional assistance.

Our experienced team of technicians is well-versed in the nuances of water damage restoration. We employ industry-leading techniques and utilize advanced equipment to address water damage and mitigate its effects swiftly. From efficient water extraction to thorough drying and dehumidification, we leave no stone unturned in restoration. By expanding our expertise to the greater Austin areas, we are extending our commitment to excellence and customer satisfaction to a broader community. We work closely with homeowners, tailoring our services to meet their needs and providing guidance throughout the restoration journey. 

Additionally, our commitment to serving Lake Travis/Lakeway goes beyond water cleanup. We understand mitigation efforts are essential to prevent future water damage and ensure long-term peace of mind. We offer expert advice on preventative measures, such as proper maintenance, improved drainage solutions, and humidity control, helping homeowners safeguard their properties against future incidents.

At SERVPRO of Lake Travis/Lakeway, we are proud to be a helping hand to Austin and its neighboring areas. Our expansion reflects our dedication to providing reliable, professional, and efficient water cleanup services to needy communities. Whether it's in Austin, Lake Travis, Lakeway, or beyond, you can trust us to be there, ready to assist and restore your home with our exceptional services.

Inundation and its aftermath: The immediate impact that leaves no corner untouched.

1/5/2024 (Permalink)

Faster to Any Disaster - SERVPRO Van The back of a SERVPRO van heading to a job with the sign "Faster to any Disaster" on the back.

When a storm unleashes its full fury, the result is a powerful inundation that spares no corner of your greater Lake Travis/Lakeway area home. The rapid influx of water infiltrates every nook and cranny, leaving behind a trail of destruction. Water enters every crevice from the ground floor to the upper levels, leaving no area untouched.

As the water invades your living spaces, furniture, carpets, and belongings are soaked, bearing witness to the storm's force. Floors become slippery, making movement treacherous. Electrical systems are compromised, raising safety concerns. The immediate aftermath can leave you overwhelmed and confused.

Visible damage is only part of the story. Water seeps into hidden recesses and beneath floorboards, causing additional harm. Structural elements may weaken over time. Immediate action is crucial to prevent further deterioration and minimize long-term consequences. SERVPRO of Lake Travis/Lakeway recognizes the urgency of addressing the immediate impact of inundation. Our experienced team arrives swiftly, equipped with the tools and expertise to extract standing water and begin drying.

Call the experts at SERVPRO 

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a restoration company.  However, in some cases, the drywall will require removal due to certain circumstances during water damage.  

  • If drywall is affected by "grey or black water" that carries contaminates- The drywall will have to be removed and replaced. Examples of this type of water can be found here.
  • If drywall has wet insulation in the wall cavities, the drywall and insulation will have to be removed and replaced.  
  • If drywall has double layers, the Drywall's layers will have to be removed and replaced.
  • If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

Suffering from a water loss is never easy, but we are here to help minimize the impact it has on your family. Give your team at SERVPRO of Lake Travis/Lakeway today and let us handle all of your water and storm remediation needs for your home or office.

Weakening foundations: Unveiling the hidden structural damages beneath the surface of your Lake Travis/Lakeway home or business.

1/5/2024 (Permalink)

Leaks can lead to mold image of roof A damaged roof with the SERVPRO logo and text that reads "Leaks Lead to Mold".

While storms bring immediate visible damage to Lake Travis/Lakeway homes, one of the most concerning aspects is the hidden structural damage that can occur beneath the surface. Stormwater infiltration can weaken the foundation upon which your home stands, posing a significant risk to its stability and long-term integrity.

When excess water saturates the ground surrounding your home, it can seep into the foundation, causing soil erosion and compromising its structural support. Over time, this can lead to foundation settling, shifting, or even cracking, endangering the overall stability of the entire structure.

Furthermore, water-damaged foundations create an environment ripe for further deterioration. Moisture trapped within the foundation can contribute to the growth of mold and rot, further compromising its strength. The weakened foundation can affect the alignment of walls, floors, and even the roof, leading to a range of structural issues that require immediate attention.

At SERVPRO of Lake Travis/Lakeway, we recognize the gravity of weakening foundations caused by water damage. Our skilled team conducts thorough inspections to assess the structural integrity of your home. We employ proven techniques to address foundation issues, such as drainage solutions, waterproofing strategies, and reinforcement methods. By addressing the hidden damage beneath the surface, we ensure that your home stands on a solid foundation, ready to weather future storms with resilience.

What to Do After a Flood | SERVPRO® of Lake Travis/NW Austin

5/19/2023 (Permalink)

Flooding can happen in an instant. When disaster strikes, call SERVPRO of Lake Travis/NW Austin to get your home and business back in order.

If you haven’t witnessed or experienced flooding at your home or business, chances are that you know someone who has. That’s because flash flooding situations are one of the biggest threats to the Austin area.

In fact, Austin is located in the heart of “Flash Flood Alley,” which is one of the most flood-prone areas in the entire country.

If you experience flooding on your property this year, taking action quickly is vital to reducing the extent of your damages. We offer some tips on how to react more effectively in the aftermath of a flood below.

Protect Yourself and Your Family

If a flash flood warning is issued for our area, take it seriously. It may just look like flowing water, but it can be dangerous.

Even just six inches of water is enough to knock someone off of their feet. Stay away from flooded roads and areas, and don’t go near any creeks or drainage areas.

Start preparing your home before the water even starts flowing in. Turn off your electricity if possible and move anything of value or importance off of the lowest level. Secure outdoor furniture, and tie down propane tanks if you can. If the water enters your home, seek higher ground and stay there until the water levels start to decrease.

What to Do First Afterward

Once the water levels stop rising and the warning has expired, use extreme caution if you have to walk through any of the floodwater. The water could have carried hazardous chemicals or materials into your home as well as sharp or heavy debris. Wear thick rubber boots or waders and gloves if you have to walk through it.

The first thing you should do before any sort of restoration is to take pictures and videos of the damage. Try to do this as soon as possible so you get the most accurate representation of the damage.

If you try to remove the water or save some of your possessions, you could actually end up making your insurance claim process harder and less accurate.

How SERVPRO Can Help

After you have taken photos and surveyed the damage, it can seem overwhelming to think about all of the water removal, repairs and mold cleanup that you have waiting for you. The good news is that SERVPRO of Lake Travis/NW Austin can handle your entire restoration!

We can remove the water, dry out your space and address the repairs needed to help you completely recover. Our team can even sanitize your space to help prevent mold growth. If your home floods, give SERVPRO a call right away.

If your home suffers from flood damage, we are here to help. Contact us day or night at SERVPRO of Lake Travis/NW Austin.

Why You Should Hire A Fire Damage Restoration Company

12/13/2022 (Permalink)

Home fire in Leander, TX

Fire is one of the most destructive forces in the world. It can destroy an entire home or business, leaving nothing but ash behind. But there's hope for those with fire damage, and it comes in the form of a restoration company. A fire damage restoration company has access to all sorts of specialized equipment that can clean up after a fire and restore your house or business to normal. 

The most important reason to hire a professional fire damage cleanup service is to prevent lasting damage.

Fire can be unpredictable and leave behind dangerous chemicals, so it’s important that you seek professional assistance as soon as possible. Professional fire restoration services are equipped with the proper equipment and trained professionals who know how to safely clean up after fires. They will also respond quickly, because they have the resources available to them that allow them to get there faster than an average homeowner would be able for their own home.

Fire damage restoration companies are properly equipped to handle all the aspects of fire cleanup.

If you're in the process of restoring your home after a fire, it can be overwhelming, but consider these benefits of hiring a fire damage restoration company:

  • They have the equipment and expertise to handle all aspects of cleanup. Fire damage restoration companies have the tools and knowledge to clean up soot, smoke residue, water damage and other messes that often accompany fires. They also know how to remove damaged materials like carpeting or furnishings—and they may even be able to repair walls and ceilings if they were damaged by smoke or water.
  • A professional can help with insurance claims. If you’ve had your home damaged by fire (or any other disaster), it's important that you take steps immediately so that you can submit an accurate claim for reimbursement from your insurance company.

A professional fire damage restoration company is trained to use specialized equipment for odor removal.

The unfortunate reality of fire damage is that it usually leaves behind a terrible smell. Whether the smoke wafting from your home is coming from old books or something more recent, the best thing you can do for yourself, and your family is to hire a professional fire restoration company.

This isn't just about masking the smell. The smell of burnt material is an integral part of any restoration process, as it indicates how long ago the fire took place and gives technicians an idea of what needs to be done to make sure that everything's been cleaned properly.

In essence, odor removal involves removing any lingering traces left behind by burned materials so that they don't continue smelling foul after their initial removal has taken place. This means using special tools like steam cleaners and other things designed specifically for cleaning up after fires—tools which are not only expensive but also extremely difficult (and dangerous) to use improperly without training or experience with them firsthand!

At SERVPRO, we can respond quickly when you call, often arriving on-site within hours.

Our team of professional technicians is trained to handle any type of fire damage. We have the equipment and resources to get the job done right the first time.

Additionally, we are available 24/7 and have a free online estimate form if you prefer to take care of things yourself.

We also have the resources to respond faster to any size disaster, so we can help minimize the damage and start the restoration process immediately.

We have a network of local professionals that can help with the restoration process, including construction workers who can quickly repair your property after fire damage. And because we're based in your community, we know which contractors and suppliers are best for restoring your home or business.


Don’t wait for the fire damage to worsen. The sooner you call a professional, the better off you’ll be. Don’t risk your home and belongings by trying to tackle this problem on your own. At SERVPRO, we have all the tools necessary to clean up after any type of disaster in your home or business—from fires and floods to mold and roof leaks. We also have decades of experience working with insurance companies so they can reimburse you for what is covered under their policies.

How Can SERVPRO Prevent a Catastrophic Property Loss After a Water Event?

12/3/2022 (Permalink)

Flood water cleanup

After a Water Disaster, How Can SERVPRO Prevent a Catastrophic Property Loss?

When a home sustains water damage, it’s imperative to begin the evaluation and repair process as soon as possible to limit the potential for catastrophic property loss. With 24-hour availability and over 1,700 locations in the U.S. and Canada, SERVPRO is the premier emergency restoration franchise that can contain the devastating effects of water infiltration and minimize the overall cleanup cost. By keeping some basic water damage facts in mind, you’ll be reaching out to your local SERVPRO office in Lago Vista, TX, the next time you’re tasked with handling a flooding emergency.

1. Water will begin to destroy property within minutes. When water makes contact with furniture, carpet, flooring, and personal possessions, it’s absorbed immediately. This can cause floorboards to bend and warp, furniture finishing to bleed onto carpets, and treasured heirlooms to form mold spores. Your dedicated SERVPRO professional will reply to a water emergency call within the hour. This fast response time can save a home from extensive flooding damage.

2. Water damage causes a musty odor to develop quickly. It takes less than a day after a catastrophic water event for an entire home to develop a stale, unpleasant smell due to water absorption. With 24-hour service available 365 days a year, your local SERVPRO franchise is always open to eliminate mildew odors by restoring affected materials such as drywall and wooden surfaces.

3. Waiting to address water damage will cost you. After about a week, a home affected by a catastrophic water event begins to deteriorate dramatically. Internal support systems such as floor beams can start to rot and become structurally unsound, and mold growth will likely accelerate rapidly. The restoration process for these serious issues can be exorbitantly expensive. That’s why calling a dedicated SERVPRO professional to assess damage at the first sign of flooding is so important.

While a major water event inside a home can be a source of stress and anxiety for everyone involved, contacting a local SERVPRO professional to assess the damage within a 24-hour time frame can typically reduce overall restoration cost and prevent a catastrophic loss of property.

When To Replace Your Toilet Supply Line

11/12/2022 (Permalink)

A toilet supply line is an important part of your toilet

When to Replace the Supply Line for the Toilet

It's not glamorous, but the toilet supply line is an essential piece of plumbing. It delivers all the water you need to flush your toilet and do your business. So, if you notice any of these signs, it's time to replace your toilet supply line.

When you hear a constant hissing or dripping sound

If you hear a constant hissing or dripping sound, it's probably time to replace the supply line. The hissing sound is caused by a faulty flapper that may be allowing water to always enter the bowl. This will eventually lead to the toilet tank being filled with water and overflowing into your bathroom.

The dripping sound can mean there is a leak somewhere in your supply line. If this happens regularly, it could be due to worn out O-rings and seals on your toilet valve or other internal parts of your plumbing system that need replacing as well as new pipes.

When the line is over 5 years old

Generally of thumb, plastic and rubber supply lines should be replaced when they have reached five years of age. This is because older supply lines are more likely to start leaking due to fractures in the material or simply wear-and-tear. If you are not sure how old your toilet supply line is or want a second opinion, consider contacting an HVAC professional for an inspection.

When it is damaged by freezing temperatures (or other factors). While steel braided supply lines offer lifetime warranties if properly installed, some homeowners are still concerned with replacing their existing plumbing systems before they experience any leaks or problems that could lead them down this path anyway. If this sounds like you, consider having our team perform routine inspections throughout winter months so that we can ensure that all systems remain functional without causing damage during freezing temperatures!

When you notice a leak in the tank supply line

If you see water being wasted, check the supply line for a leak. The supply line is the part that connects to the water tank and then extends out of your toilet's base (usually under the toilet). It can be made of plastic or steel braided material. If it's defective, you'll need to replace it with a new one if it's not too expensive and isn't damaged beyond repair.

If your tank is leaking despite not being full

There could be several causes, the first thing to check is whether the seal around the toilet bowl has become cracked or damaged and is letting water leak out of the base. If this is the case, replacing it will solve your problem.

Next, check for leaks from between the tank and bowl (the connection point where both connect). If you find that this part isn't secure enough, tighten it by turning on your faucet so that some water flows into both sides of your toilet at once—this should cause any loose parts to tighten up again. If tightening doesn't help, try replacing those parts with new ones; they're usually only available online or at hardware stores.

The supply line is cracked or damaged

If you notice that your toilet supply line is cracked or damaged, it should be replaced. The supply line is the part of your toilet that connects to the water shut-off valve and the tank. It’s important to keep an eye on this section of your bathroom because it can be damaged by many things, including:

  • Tree roots growing through underground pipes
  • Cracked or broken floor tiles
  • Collapsing sinks due to plumbing problems

Know when to replace your toilet supply line to prevent problems and expensive repairs.

Know the signs of a damaged supply line: Look for cracks and leaks around the valves where they connect to the toilet.

Test for leaks in your toilet system: You can test for leaks using an inexpensive dye tablet that will turn blue if there is water flowing through it. The tablet should be placed in any part of your system that connects directly to fresh water—so if you're uncertain whether something is leaking, this is an easy way to find out!

Replace damaged components before they cause damage: It's easier than ever before with good quality materials available at hardware stores. Just remember not to remove anything unless necessary because there may be hidden parts behind what looks like one component (such as inside the tank itself)!

A toilet supply line is an important part of your toilet but it’s also one that can often be overlooked. The good news is that if you know what signs to look out for, you can catch problems before they become expensive repairs.