How Can SERVPRO Prevent a Catastrophic Property Loss After a Water Event?

12/3/2022 (Permalink)

Flood water cleanup

After a Water Disaster, How Can SERVPRO Prevent a Catastrophic Property Loss?

When a home sustains water damage, it’s imperative to begin the evaluation and repair process as soon as possible to limit the potential for catastrophic property loss. With 24-hour availability and over 1,700 locations in the U.S. and Canada, SERVPRO is the premier emergency restoration franchise that can contain the devastating effects of water infiltration and minimize the overall cleanup cost. By keeping some basic water damage facts in mind, you’ll be reaching out to your local SERVPRO office in Lago Vista, TX, the next time you’re tasked with handling a flooding emergency.

1. Water will begin to destroy property within minutes. When water makes contact with furniture, carpet, flooring, and personal possessions, it’s absorbed immediately. This can cause floorboards to bend and warp, furniture finishing to bleed onto carpets, and treasured heirlooms to form mold spores. Your dedicated SERVPRO professional will reply to a water emergency call within the hour. This fast response time can save a home from extensive flooding damage.

2. Water damage causes a musty odor to develop quickly. It takes less than a day after a catastrophic water event for an entire home to develop a stale, unpleasant smell due to water absorption. With 24-hour service available 365 days a year, your local SERVPRO franchise is always open to eliminate mildew odors by restoring affected materials such as drywall and wooden surfaces.

3. Waiting to address water damage will cost you. After about a week, a home affected by a catastrophic water event begins to deteriorate dramatically. Internal support systems such as floor beams can start to rot and become structurally unsound, and mold growth will likely accelerate rapidly. The restoration process for these serious issues can be exorbitantly expensive. That’s why calling a dedicated SERVPRO professional to assess damage at the first sign of flooding is so important.

While a major water event inside a home can be a source of stress and anxiety for everyone involved, contacting a local SERVPRO professional to assess the damage within a 24-hour time frame can typically reduce overall restoration cost and prevent a catastrophic loss of property.

The Importance of Supporting Insurance Adjusters and Their Clients Efficiently

10/1/2022 (Permalink)

Drying out a commercial building

The Importance of Supporting Insurance Adjusters and Their Clients Efficiently

If you have experienced a disaster, chances are you are feeling overwhelmed, and may not know where to start. While you may understand that you need assistance during this time, you may not realize just how much the right help can make a difference. If you live in Spicewood, TX, and have experienced a disaster, here are some things to keep in mind. 

1. Quick Response Makes a Difference
Whether you are an insurance adjuster or a client of one, getting a quick response during a disaster can make a significant difference in how straightforward it will be to repair any damage that has been done to a property. SERVPRO can help ensure that there is a quick response to a variety of disaster situations, and better storm damage repair services overall.

2. A Supported Insurance Adjuster Can Work More Efficiently
There can be a lot of information to obtain when there has been a disaster, there can also be many processes to undertake. While these things are important to do for an insurance adjuster, they can also take time. When an adjuster is supported and has the help they need they will be better able to complete their tasks more quickly, which can mean more efficient repairs for a property owner. 

3. Clients Have Better Outcomes With Quick Service
During a disaster, damage can escalate quickly, whether it is fire or water, or storm damage. Being able to get an insurance claim sent in in a timely manner can mean quicker storm damage repair service, and less damage to fix overall. This can also mean that the property owner can get back on track in a shorter time frame, as well. 
If you have experienced a disaster, you are likely feeling a lot of stress. The good news is, though, that there are ways you can help ensure that you are taken care of in a more timely manner so that you can get your life back on track. 

What an IICRC Certification Means to You

9/1/2022 (Permalink)

SERVPRO restoration specialists are certified by the IICRC

What an IICRC Certification Means to You

When your insurance client in Anderson Mill, TX, has damage to a home or business due to flooding or fire, you need a professional who is certified according to rigorous standards. SERVPRO is certified by IICRC, standing for Institute of Inspection, Cleaning and Restoration Certification. It's a certification you can trust.
The mission of the Institute of Inspection, Cleaning and Restoration Certification is to establish globally recognized standards for inspection and cleaning as well as restoration. Only the most highly trained and skilled experts can be certified by this group.

The Benefits of IICRC Certification
Certified technicians are rigorously prepared and take continuing education to ensure they provide the best services possible. They have the skills necessary to handle hazardous jobs safely and efficiently. Certified businesses work hard to earn and maintain the trust their clients have come to expect. SERVPRO restoration specialists are Here to Help.
SERVPRO provides the highest standards of restoration and cleaning by providing the following training programs for employees:

Employee certification training in the restoration of damages caused by fire and water.
Training in cleaning carpets and upholstery.
Continuing education for insurance agents and insurance adjusters as well as SERVPRO professionals and real estate agents in areas of emergency mitigation. Those who complete this course can earn a mitigation certificate.
Web-based continuing education that's self-paced for those who have taken any of SERVPRO's other courses.
Certification training in inspection and cleaning as well as restoration.

SERVPRO is certified by the IICRC to offer year-round classes on restoration and cleaning topics including fire and water restoration and applied structural drying.
When you need a professional restoration company to help your client recover from damages, trust those who have the education and experience and who are certified as the best in the industry. That way, your client's property will be good as new.

4 Reasons Why Hiring Property Damage Restoration Pros Can Save Your Home

11/18/2021 (Permalink)

Blog Summary: SERVPRO offers Texas homeowners four reasons to call an experienced property damage restoration company after sustaining storm damage.

Extreme weather is something that everyone deals with across the country. In Texas, citizens have to worry about hurricanes, snowstorms, tornadoes, and pretty much every natural disaster one can think of.

By hiring a proud, esteemed property damage restoration company such as SERVPRO, getting life back to normal after a natural disaster takes the extra responsibility off of your shoulders and puts it in the capable hands of trained professionals. From the first phone call until the last item is restored, SERVPRO works with diligence and precision to serve its clients.

Four Reasons Texas Property Owners Choose SERVPRO for Property Damage Restoration

1)Quick Response

Regular business hours do not apply to natural disasters. SERVPRO has recognized this and takes the same approach. Their 24/7 service is always available simply by calling (512) 318-2202.

Water cleanup without trained professionals can lead to catastrophic, irreparable damage inside a home. Within 24 hours, drywall begins to swell and break, metal begins to tarnish, furniture typically begins to crack, and dyes in household objects begin to fade and stain.

2)  Restoration Over Replacement

Through initial training, continuing education courses, and web training, the SERVPRO staff all have the skills necessary to help restore a home after a natural disaster. All SERVPRO professionals are well versed in the best practices of water damage restoration, fire restoration, mold removal, carpet cleaning, and many other restoration tactics.

Restoration tends to be more cost-effective than replacement. By training all of its employees thoroughly, SERVPRO makes sure that they can mitigate the damage as well as the cost.

3)  Resources to Tackle Any Disaster

SERVPRO proudly has one of the largest and most efficient Large Loss divisions in the nation. “No Job Too Large” is not just a slogan in this instance. Every large loss has a designated supervisor to ensure timeliness along with proper communication.

Clients represented by the Large Loss program include:

-   The hospitality industry

-   Property management teams

-   Many universities

-   Municipalities

-   The Pentagon

Moreover, SERVPRO continuously provides excellent catastrophic storm protection. During the tragic storms of Hurricane Harvey, Hurricane Irma, and Hurricane Katrina, SERVPRO’s strategically placed, quick response teams were there for all of them to help clean up the damage. SERVPRO is ready to be deployed to tackle any disaster, 24/7, 365 days a year.

4)  Working with Insurance

Unfortunately, dealing with insurance is never an easy task. Luckily, the professionals at SERVPRO handle that for their clients. Through experience and information gathering, SERVPRO is happy to have uncomfortable conversations on behalf of their clients, often resulting in a more efficient and favorable result.

Through gathering information and having hands-on experience with clients, the professionals at SERVPRO pride themselves on taking every case as if it were their own. Regardless of the situation, they will work the service claim from the original call until the check is paid.

Let SERVPRO Be Your Trusted Contact

Rather than trying to assess water damage on your own or without a professional, allow SERVPRO to keep life running smoothly. Spanning all the way to Lago Vista, Texas, SERVPRO has teams across local communities ready to be deployed at a moment’s notice.

By neglecting something as serious as water or fire damage, you could end up costing yourself a fortune, possibly even your entire home. Through quick response and emergency restoration, SERVPRO is equipped to not only assess but also restore the damage.

When you need property damage restoration in Lago Vista, TX or surrounding areas, call SERVPRO at (512) 318-2202 or visit their office at 6500 River Place Blvd, Building 7 - Ste 250, Austin, TX 78730!

7 Reasons to Choose SERVPRO for Commercial or Residential Property Damage Restoration

9/22/2021 (Permalink)

Blog Summary: Texas has no shortage of restoration companies, but some are better than others. Here are seven reasons why SERVPRO is the first choice for property damage restoration in the Austin area.

After suffering water or fire property damage, rebuilding and getting things back to normal is less strenuous with the help of an experienced property restoration expert. However, with hundreds of water and fire restoration companies in Austin claiming they offer the best services, picking the right one can be a challenge. Here’s why Texans don’t need to look beyond SERVPRO for quality emergency property damage restoration services.

7 Reasons to Choose SERVPRO for Commercial or Residential Property Damage Restoration

1. 24/7 Emergency Services

When it comes to water or fire property damage, even waiting a few extra hours to begin the restoration process can have steep consequences. For example, delaying water cleanup can lead to mold growth, and the mold removal process is both complex and costly.

SERVPRO is one of the few restoration companies in Austin that offers 24/7 emergency restoration services. Their experts are available year-round, even on holidays.

2. Quick Response Time

SERVPRO’s team isn’t just available 24/7. They also respond to emergency calls fast and have the equipment and expertise to get the job done just as quickly. Their quick response times are designed to prevent further property damage and minimize restoration costs.

3.Highly Trained Specialists

Restoration projects go smoother and take less time when the workers know what they are doing. SERVPRO’s team consists of knowledgeable technicians trained to deliver the best residential and commercial cleaning services. Their team holds some of the most respected certifications in the industry from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

4. Five-Star Property Restoration Services

SERVPRO is a one-stop-shop for property restoration services. Their team can handle residential and commercial damage from mold, fire, water, storms, and more. Even better, they have received hundreds of stellar reviews for their top-notch services.

5. Insurance Claim Handling

Unlike many local fire and water restoration companies, SERVPRO has experience working with insurance companies to simplify the claims process. Their experts understand the documentation process and how to maximize the chances of a successful claim.

6. Locally Owned and Operated

As a locally owned and operated company, SERVPRO has the experience and knowledge unique to restoring Texan properties. For instance, their expert’s understanding of the local terrain enables them to identify the root cause of water damage and recommend solutions that prevent the issue from recurring. Likewise, if a property damage restoration project requires a permit, SERVPRO can fast-track that process.

7. Fully Licensed, Certified, and Insured

It’s always best to work with a licensed fire, water, or mold remediation company. A license proves that a company has the training needed to provide customers with safe and reliable services. SERVPRO is fully licensed, insured, and stays up to date and compliant with the latest industry and best practices.

About SERVPRO of Lake Travis / NW Austin

SERVPRO of Lake Travis / NW Austin is a local leader in the restoration industry. They offer five-star water, fire, and storm restoration services as well as mold remediation and commercial cleaning.

To learn more about their property damage restoration services in Lago Vista, TX, follow them on Facebook, call (512) 318-2202, or visit their office at 6500 River Place Blvd, Building 7 - Ste 250, Austin, TX 78730

Follow the Tips to Clean a Flooded Basement or Call SERVPRO to Take Care of It

7/21/2021 (Permalink)

Blog summary: The SERVPRO article talks about the several steps needed to clean a basement that has been flooded. It also mentions why SERVPRO is one of the best options for helping restore a water-damaged basement.

Tips to clean a flooded basement

A flooded basement can occur during dry or wet weather. Understanding and anticipating the causes of flooded basements helps to create a plan of action for the water removal. SERVPRO, a water damage restoration company, shares below the common causes of flooded basements and steps homeowners can take to clean. 

1. Improper sealing on the flooring and walls

2. Drainage tile failure

3. Improperly installed downspouts

4. Debris in the gutters (eavestroughs)

5. Water supply line failure (broken, cracked, or clogged pipes)

6. Hot water tank failure

7. Sump pump failure

Water removal steps for a flooded basement

1. Identify the water source

If there is a leak from a source within the basement, the first step is to shut off the water right away. However, when the basement is flooded due to rain storms or melting snow, the plan of action changes.

SERVPRO’s team can reach an emergency within 24 hours, assess the situation quickly, and begin the process of restoration at the earliest. The complete process from assessment and cleaning to insurance claims can be taken care of by SERVPRO experts.

2. Water removal

Limiting the damage due to flooding is a priority. A sump pump is the best way to remove water from the basement. A wet-dry vacuum or a bucket are other alternative options to remove the water. The water must be dumped outside and away from the house foundation to prevent a backup. 

A professional company like SERVPRO can remove hundreds or thousands of gallons of water from the property, using powerful pumps and truck-mounted vacuum units. This swift and accurate work protects the property from secondary damage.

3. Dispose off the damaged items

Removing items damaged by floodwater is crucial to avoid mold growth, warping, and rot. Items such as carpets and furniture that absorb water easily can usually be salvaged if they are removed from the water before 24 hours. However, irrespective of the swift response, some items may be beyond saving. Carpeting, carpet padding, insulation, electronics, and paper goods are some of the most easily damaged items. Walls and furniture can also be severely impacted by delayed water removal. It is ideal to use heavy-duty plastic bags to throw things away and avoid overloading the bags. 

4. Dry and dehumidify

Once the water and damaged items are removed, the basement must be dried out. High-volume fans and structural drying dehumidifiers can be used for this purpose. House fans also work but they take much longer to dry, leading to secondary damage such as mold. The baseboards, if any, can be removed and 1-inch holes can be drilled halfway between the wall studs at the base of the walls. This enables moisture to evaporate from behind the walls.

A professional restoration company like SERVPRO uses the latest dehumidification equipment to monitor the drying progress using moisture meters until the materials return to acceptable drying goals.

5. Disinfect and Deodorize

Once the basement and its contents are dried, disinfect and deodorize everything. Using bleach is not advised as it can only kill live mold and not mold spores. Household detergent is preferable. It is, however, advised to hire a professional mold remediation company such as SERVPRO to ensure complete removal of mold and prevent its recurrence. To remove odors, sprinkle baking soda around and vacuum it once it has absorbed the odor after a few hours. 

SERVPRO uses adequate cleaning techniques to clean and sanitize contents. It also uses industrial-grade air scrubbers and fogging equipment to ensure odors are completely removed.

6. Rebuild and Restore

The last step is to rebuild the basement. Make any necessary repairs, such as filling foundation cracks, replacing damaged drywall with a mold-resistant type, and sealing windows and vents. In some cases, painting may be needed. Severe damage may entail purchasing new carpeting or constructing a new drywall.

This is a tedious and complex task, and SERVPRO not only makes minor repairs but also offers a reconstruction of rooms and areas in a home.

A DIY cleaning of the basement is possible in cases of minor flood damage but when the damage is severe, homeowners must opt for a water damage restoration company such as SERVPRO. Why? SERVPRO not only has the expertise and the technology to restore the basement but also enables a smooth insurance claims process.

Why SERVPRO?

• SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lake Travis / NW Austin is always updating its fleet and equipment so clients in Lago Vista and surrounding areas can quickly access the services. 

• With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.

• The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire IICRC-industry certification.

For water damage restoration, call SERVPRO of Lake Travis / NW Austin today at (512) 318-2202.

Professional Carpet and upholstery cleaning and its benefits

5/24/2021 (Permalink)

Blog summary: The 6 benefits of a professional carpet and upholstery cleaning and how SERVPRO is the ideal choice.

Is it time to clean that carpet and upholstery professionally?

A carpet and upholstery make a home or a commercial space welcoming and aesthetically appealing. It is an investment. If neglected, this investment can become a liability. 

The Institute of Inspection, Cleaning and Restoration Certification states that 79% of the soil in carpets is dry soil.

Preventative maintenance actions for carpet and upholstery include: 

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

However, a professional carpet and upholstery cleaning, depending upon the foot traffic and usage, is a worthwhile investment. 

SERVPRO shares 7 benefits of a professional carpet and upholstery cleaning service:

1. Eliminates odors

Some odors are very hard to eradicate with normal cleaning. Air fresheners can only mask the odor, not remove it. The common causes of odors in carpets and upholstery are moisture, pets, cigarette smoke, and food and drink spills. 

Professional carpet and upholstery cleaning removes visible dirt, stains, and odors. If there has been a recent water damage incident, a musty odor may indicate growth of mold and may need an immediate and professional mold remediation process. 

1. Removes stubborn stains

Once stains seep into the carpet and upholstery fibers, they can leave a sticky residue that attracts dirt and dust. This leaves dark patches that are impossible to remove with home cleaning.  

A professional carpet and upholstery cleaning enables removal of tough stains such as:

• Coffee spills
• Dirt and mud
• Ink
• Pet stains
• Red wine

1. Increases lifespan

Carpets made with certain fabrics will absorb moisture from the environment and as a result, affect the carpet structure. The stains and dirt carpet collect may harden a carpet and lead to minor tearing. Removing these clogged pores will undoubtedly increase the lifespan of a carpet.

In the case of upholstery, specks of dirt and dust can act like sandpaper and weaken the fibers, causing internal damage. By regularly cleaning to halt the accumulation of these specks of dirt, the furniture is likely to look new and survive for long.  

1. Reduces allergens

Common allergens such as pollen, pet dander, mold, and dust mites, settle indoors mostly on carpets and upholstery, increasing the chances of allergies. A vacuum will only remove surface dirt while most debris will become embedded within the fibers of the upholstery and carpet.

Innovative cleaning techniques practised by restoration companies like SERVPRO can help remove most allergens from these surfaces successfully. 

1. Maintains the aesthetics

Carpeting is the largest furnishing in a room besides furniture upholstery. It is also the one that receives the most traffic. Stains, dirt, and odors can make a home or office look and feel unattractive and unhygienic. A professional carpet and upholstery cleaning not only keeps fibers looking new but enhances the aesthetics of a room.

1. Reduces “traffic lane” effects

Carpets in hallways, living rooms, and kitchens receive significant foot traffic. Therefore these areas tend to deteriorate much faster than those in bedrooms or under couches. Due to dirt these areas also seem darker than others. 

Professional carpet cleaning removes dirt and restores fibers thereby slowing down the “traffic lanes” effects.

Why SERVPRO?

Even the highest-quality carpet and upholstery can show soiling over time. The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.

• Bonnet Cleaning: A less aggressive method for short-pile carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

SERVPRO’s professional cleaning can address moderate and heavy soil conditions in carpets and upholstery. A good rule of thumb would be to professionally clean carpet and upholstery every 12 months and before they become saturated with soil and debris.

For a professional carpet and upholstery cleaning in Spicewood and surrounding areas, backed by state-of-the-art equipment, over 40 years of experience, and highly-trained technicians, call SERVPRO of Lake Travis / NW Austin today at (512) 318-2200.

Why SERVPRO Is a Top Choice for Biohazard Cleanup

4/27/2021 (Permalink)

Blog Summary: SERVPRO is a leading choice for biohazard cleanup in Austin. Here their experts explain how they go above and beyond for their customers and stand apart from the competition.

Without the right tools and expertise cleaning up a biohazard incident, such as a sewage backup, can be both dangerous and difficult. That's why it's best to take advantage of the services of a licensed biohazard cleanup company like SERVPRO. SERVPRO has over 23 years of experience providing industry-leading biohazard cleaning services that put the needs of Austin residents first. 

Why SERVPRO Is a Top Choice for Biohazard Cleanup

When choosing a biohazard cleanup company, experience matters. A contractor that can handle a wide range of pathogens ensures the cleanup process will go smoothly regardless of any unexpected developments.  SERVPRO of Lake Travis / NW Austin offers a comprehensive range of biohazard cleanup services.

Sewage Backups

Sewage backups pose significant property damage and health risks. SERVPRO is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firm with Applied Microbial Remediation Technicians. Their biohazard cleanup crew can remove the sewage, clean all surfaces, and eliminate odors along with harmful microorganisms.    

Blood-Borne Pathogens

Blood and other bodily fluids and tissues left behind after an accident, death, or crime are difficult to remove from carpets and other absorbent surfaces. SERVPRO goes deep into the fabrics and cracks to remove every trace of the incident.

Illegal Drug Manufacturing Labs

After taking possession of a property formerly used for illegal drug manufacturing, professional biohazard cleanup is mandatory. That’s because manufacturing meth and other illicit substances generate harmful compounds and odors that cling to surfaces.

SERVPRO can remove these unsafe residues according to federal and state laws. The company's deep biohazard cleaning can make any property safe again.

The experts at SERVPRO also have experience with:

• Tear gas cleanup
• Animal waste
• Chemical spills
• Homicide cleanups
• Hoarding situations

What to Look for in a Biohazard Cleaning Company

Before hiring a biohazard cleanup company in Austin, Texas, verify that they meet these requirements:

OSHA Compliant Cleaning Methods

The best biohazard and water cleanup companies adhere to OSHA regulations regarding handling harmful waste and using personal protective equipment. A company that isn’t OSHA compliant can’t guarantee the safety of its staff or clients. The company must also comply with EPA and state biohazard cleaning laws.

Reporting and Testing

An insurance company may require a detailed biohazard cleanup report before agreeing to cover the damages. The best water, biohazard, and fire restoration companies provide such reports and any other documentation customers need for their claim. That includes documented tests that prove a property is free of biohazards.

Convenient Scheduling

The best cleanup companies are easy to reach and respond quickly to biohazard emergencies.

Experience and Licensing

It’s best to work with licensed companies that have experience handling your specific biohazard incident. The more experienced the company is, the better they’ll be at delivering desired results.

Positive Customer Reviews

The company must have more positive than negative reviews regarding their professionalism and expertise. The reviews must also indicate that the company’s staff is courteous and competent.

SERVPRO meets all these requirements and more to ensure complete biological and chemical contaminant removal.

How Does SERVPRO Stand Apart?

SERVPRO's biohazard and water damage restoration experts go deep to eliminate stains, odors, and other harmful elements left by biohazard accidents. The company keeps its services hassle-free by helping customers file and process cleanup claims with their insurers.

SERVPRO’s advanced technology equips their team to tackle residential and commercial water damage and biohazard messes of all sizes. They also offer a range of other cleaning services:

• Mold removal
• Carpet and upholstery
• Ceiling, floors, and walls
• Drapes and blinds

Unlike other biohazard and mold remediation companies, SERVPRO is also available 24/7. Contact SERVPRO today at (512) 318-2202 or request help online to schedule emergency biohazard cleanup anywhere in Spicewood, TX, Lake Travis, TX and surrounding areas. You can also follow them on Facebook for helpful restoration and remediation tips.

Contact Information:

SERVPRO of Lake Travis / NW Austin

6500 River Place Boulevard

Building 7 – Suite 250

Austin, TX 78730

www.SERVPROlaketravisnwaustin.com/

Building Damaged By Fire? See Why SERVPRO is the Most Trusted Name in Texas

12/29/2020 (Permalink)

Blog Summary: Learn how SERVPRO of Lake Travis / NW Austin, TX, helps homeowners and business owners restore their buildings after the devastating effects of fire and water damage.

Building Damaged By Fire? See Why SERVPRO is the Most Trusted Name in Texas

According to the National Fire Protection Association, there are nearly a half-million structural fires in the United States annually. In Austin, Texas, approximately 600 homes and businesses are destroyed by fire each year. If a fire destroys or damages your building, it can be a devastating experience that leaves you wondering where to turn for help.

Fire restoration companies like SERVPRO, can help you navigate how to rebuild after the fire department has rolled up their hoses. SERVPRO has the expertise and experience to restore your home or business after it suffers fire damage, as well as the water damage that results from firefighting efforts. 

SERVPRO operates from a "restore first" philosophy that focuses on restoring — rather than replacing — your home or business to pre-fire condition. 

Why SERVPRO for Fire Damage Restoration?

After firefighters extinguish a structural blaze, the building typically is left with serious fire, water, and smoke damage. SERVPRO can take care of everything from reconstructing rooms and eliminating smoke odors to water cleanup and mold removal. SERVPRO can work directly with your insurance company to reduce your stress and expedite the restoration process.

Although every fire damage situation demands a customized restoration plan, SERVPRO’s typical fire damage restoration service includes:

• Inspection and assessment: SERVPRO offers emergency 24/7 response, so they will be on the scene quickly to assess the extent of the fire, water, and smoke damage
• Board-up and tarp service: To protect your home or business from further damage, SERVPRO will immediately board up windows and place a tarp over a damaged roof
• Water removal: SERVPRO will remove any excess water and start the process of drying out the structure
• Elimination of smoke and soot: Using special equipment, SERVPRO can remove smoke and soot stains from walls, ceilings, and other surfaces
• Cleaning and sanitizing: SERVPRO cleans and disinfects everything impacted by fire or water damage and uses industrial air scrubbers to remove odors
• Restoration: The final step includes big and small repairs — from replacing drywall and painting to reconstructing entire rooms — to get your home or business back to pre-fire condition

Why SERVPRO for Water Damage Restoration?

In many fire events, water can cause more damage to a building than the actual fire. Left untreated, water will lead to harmful bacterial growth. You will eventually need to hire and mold remediation companies on top of someone to repair the water damage. 

SERVPRO has years of water damage restoration experience in Austin, TX. It is one of the leading water restoration companies in central Texas to provide post-fire services, including:

• Inspect your building to determine the extent of water damage
• Use power pumps and vacuums to suck up standing water
• Use industrial fans and dehumidifiers to dry the building
• Clean, sanitize and deodorize water-damaged surfaces, furniture, and other items
• Repair areas damaged by water
• Contain and remove mold and mold-infested material
• Utilize air filtration systems to eliminate mold spores
• Restore walls and other areas damaged by mold

Need help with fire damage restoration?

Whether you’re a homeowner who has suffered the devastating effects of fire damage or a company seeking commercial water damage restoration, SERVPRO can help you get back to normal after any disaster. Locally owned and operated, SERVPRO offers service throughout the Austin, TX 78730 area. 

If you need mold removal, water cleanup, or fire damage help in Austin, contact SERVPRO online or call 512-318-2202.

Why SERVPRO? SERVPRO Works with Your Insurance

11/18/2020 (Permalink)

Why SERVPRO? SERVPRO Works with Your Insurance

When the unfortunate occurs and your home or business requires professionals to perform water remediation, fire restoration, mold remediation, or bio-hazard clean up, SERVPRO of Lake Travis / NW Austin is there for you.

We will work seamlessly with your insurance company. Our employees speak with insurance adjusters every day ensuring things are billed correctly,  and the job is properly documented to make certain things are going according to plan. This means less stress for you throughout the process. Being in the restoration industry for many years means no matter which property and casualty insurance you or your company uses, odds are, we have worked with them in the past. 

When you need the job done right and don't want all the stress of dealing with insurance on your own, do not hesitate to call SERVPRO of Lake Travis / NW Austin. 

Why SERVPRO? Disinfection using Certified SERVPRO Cleaned

11/17/2020 (Permalink)

What is Certified: SERVPRO Cleaned?

This is a defensive and proactive viral pathogen cleaning program, surpassing standard janitorial cleaning practices.  

How does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we customize a cleaning program based on the unique needs of each facility.
  
  
• Clean: When we have a customized agreed upon plan, an expert deep clean is initiated. We use proprietary EPA-Approved Hospital-Grade cleaning solutions, always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents a commitment by the business to the comfort and security of their employees, customers and community.

When you see the Certified: SERVPRO Cleaned shield, owners, employees and patrons can walk in with confidence knowing the #1 choice in clean up and restoration was there.

With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Lake Travis / NW Austin Professionals to bring a higher standard of clean to the places we gather.

Why SERVPRO - Mold Remediation using Mold Certified Technicians

11/15/2020 (Permalink)

Why SERVPRO - SERVPRO uses Mold Certified Technicians for Mold Remediation

Do you see mold in your home or business? Is there an odor present that suggests mildew or is musty?

SERVPRO of Lake Travis / NW Austin can perform your Mold Remediation using a Mold Certified Technician so you know the job is done right. 

Mold remediation refers to the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. 

The industry is regulated to make certain persons conducting mold assessment and remediation services have proper training, are licensed, and are following minimum standards that protect the health of workers and building occupants.

If you already have an assessment or mold protocol, give SERVPRO of Lake Travis / NW Austin a call to set up a time to start the mold remediation process. 

Why SERVPRO? SERVPRO has a Six Step Process for Water Restoration.

11/5/2020 (Permalink)

Why SERVPRO? SERVPRO has a Six Step Process for Water Restoration.

When your home or business suffers a water damage event, simply cleaning up the water and opening the windows is not sufficient to completely dry the space. This leaves your home or business vulnerable to secondary damage or mold growth.  SERVPRO of Lake Travis / NW Austin has a 6 step process we use to restore your home or business and make it, “Like it never even happened.”

Step 1 - Emergency Contact:  You call, our representative will ask questions to determine the equipment and resources needed to assist you, and dispatch a team to your home promptly.

Step 2 - Inspection and Water Damage Assessment: We arrive quickly, do a visual inspection and tests to determine the scope of your water damage and how far moisture has travelled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction: Shortly after arrival, trained professionals begin water removal, using powerful industrial grade pumps and vacuums to quickly extract hundreds to thousands of gallons of water from the property. This assists with prevention of secondary water damage and mold growth.

Step 4 - Drying and Dehumidification: Our trained professionals use specialized equipment to remove the hard to access water remaining. They use room measurements, temperature and humidity to determine the optimal number of dehumidifiers and air movers needed to dry the home or business.

Step 5 - Cleaning and Sanitizing: All restorable items and structures affected by water damage are cleaned. Our trained professionals are well versed in  a number of techniques to clean and restore contents, and trained to provide sanitizing treatments and odor removal.

Step 6 - Restoration: Water restoration gets your home or business back to pre-water damage condition. This may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

When water damages your home or business call SERVPRO of Lake Travis / NW Austin. Our trained professionals respond quickly, are knowledgeable, use state of the art equipment and techniques, will treat you with respect, and we work with your insurance for a stress free process.

Why SERVPRO? SERVPRO Responds Faster to Disaster

11/5/2020 (Permalink)

Why SERVPRO? SERVPRO responds Faster to Disaster

SERVPRO of Lake Travis / NW Austin offers a 24 hour emergency service. We are a locally owned and operated franchise. We have someone in the office Monday through Friday. However, there will always be someone to answer your call after hours, on the weekends, or even holidays.  

If the event is classified as an emergency, SERVPRO of Lake Travis / NW Austin will be out right away, regardless of day or time. When a water, fire, storm, flood, bio hazard or other disaster strikes your home or business, SERVPRO of Lake Travis / NW Austin will be there to make it, “Like it never even happened.” 

When hurricanes, floods, wildfires, and other disasters strike around the country, SERVPRO franchises band together, sometimes travelling thousands of miles to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. 

If your home or business has suffered a water damage or other emergency event, please do not hesitate to call SERVPRO of Lake Travis / NW Austin.